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Getting back to business

- February 20, 2009

We hope everyone is having a smoother email experience today. From our monitoring, traffic is flowing more smoothly and we are not noticing any current, major issues. We have made some changes that appear to be helping and will continue our work on the email service this weekend.

We tested our systems and discovered a better way to process wireless connections. We implemented it on Thursday and the email service seems to be improved today. We are hoping it remains that way and are continually monitoring the email to ensure it remains stable.

We are also preparing a temporary move to a larger server this weekend. We will start on Saturday morning, Feb 21. This will keep everyone in business until we can implement a whole new email system. The work done this weekend will require some interruption of the email service. 

Email may be down during these times:

  • 8 a.m. Saturday to 6 p.m. Sunday

We ask for your patience while we work on improving the service.

Our goal is to provide a more stable email service with larger capacity until the new email system is available for use. Thank you for working with us to resolve this issue.

Krista Olmstead is a communications specialist with Information Technology Services (ITS).

Corrections from yesterday’s article:

1. Our current email server is a 4 dual threaded cores running at 2.7 Mhz with 16 GB RAM and has two 1Gb connections to the email storage.

2. This weekend we plan to replace the server with 8 dual threaded cores with 32 GB RAM and give it two 4 Gb connections to the email storage. This will approximately double the processing power and throughput of our email system.